REFUND & RETURNS POLICY

Effective Date: December 1, 2025

Elevated 290 LLC accepts returns under the following conditions:

Returns

• Returns are accepted within 14 days of purchase

• Items must be unopened, unused, and in original condition

• Opened or used items are not eligible for return

Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 7 days of delivery at support@getelevated.com with your order number and photos.
Approved claims will be exchanged or issued store credit.

Refund Method

• No cash or original payment refunds

• All approved returns are issued as store credit only

Return Address

Approved returns must be sent to:

Elevated 290 LLC
1 E Erie St, Suite 525-2728
Chicago, IL 60611

Customers are responsible for return shipping costs. We recommend using a trackable service.

Non-Returnable Items

• Opened or used products

• Items returned after 14 days

• Promotional or clearance items

Shipping Issues

We are not responsible for carrier delays or packages marked as delivered but reported missing.

Contact

For return questions, contact:
support@getelevated.com